Client Focus /1
Apollo Risk
Services
Apollo Risk Services provides Commercial Insurance Broking, Risk Management and Advisory services to Australia's business community.
Challenge:
Apollo Risk Services were seeking an IT provider who could help them to identify solutions that were right for their business and explain complex concepts in an accessible, easy to understand way.
Apollo Risk Services found they were continually disappointed with the communication and support levels from other IT providers and were looking for a long-term relationship where they felt valued and heard.
Solution:
Perth IT Group met with Apollo Risk Services' Managing Director, Carl King, to see where they could work together and overcome their current business challenges.
In plain English, our team explained how we approach problem solving and our techniques for finding solutions that meet business needs. This stimulated meaningful discussion which helped both parties to identify Mr King's IT vision for the company and develop approaches to ensure his vision was realised.
This discussion resulted in Perth IT providing Apollo Risk Services with all their IT needs, supported by a simple to understand agreement for ongoing services at a fixed rate.
Fast forward eight years and we are delighted to still be providing IT support to Apollo Risk Services who have also recommended us to a number of their customers!
Perth IT group offers a one-stop-shop for all our IT needs. I am confident we have saved thousands in monetary value and minimised down time."
- Carl King
Managing Director
Apollo Risk Services
Apollo Risk Services